Detaily titulu

Nakladatelství:	Folio, spol.s r.o.
ISBN
Počet stran	82
Dostupné od	22. 8. 2002
Médium	kniha
Vazba	paperback

Žánry

Anotace

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.